Tag Archives: time

Freedom is Found in Hearing Both Sides

A few minutes ago a simple event brought tears to my eyes. In the grand scheme of things it was nothing exceptional – it was not a wedding, birth, death, call from a long lost friend.

I was listening to KCMO TV 5 in Kansas City when the weekly editorial came on. It was nothing special. Last week the station had come out against state support for students attending private universities due to the cost it would add to the states budget.

This week it was a rebuttal by a university professor. His point was this; although the state was spending funds for some students to attend private institutions it was only a small percentage of their total cost. This was then supplemented by the private schools scholarships and assistance from the alumni at these private institutions. Without the state assistance these students would not be able to afford the cost to attend these private universities and would then attend the public universities.

So why not pay for these students to attend the public universities instead.

First, the public universities did not have the facilities to accommodate them. Second, it would be much more expensive. Why? Because these students would then loose the financial support of the scholarships and alumni at the private institutions. The difference would mean it would actually cost the state more to make up the difference to send these students to a public university.

The reason this brought tears to my eyes is it was the owners of the station who gave the first editorial. Then they gave up air time to an opposing view. I was able to hear both sides and then make an informed decision as to which position I would support.

Because I am for all of our government institutions living within their means with a balanced budget, when I heard the stations editorial I was for cutting the funding. But when I heard the rebuttal I realized I had only part of the information. The second editorial gave me information that allowed me to change my mind.

The tears came not because of the station or the professor but for our Founding Fathers who believed and sacrificed for free speech. Tonight I was blessed because of their vision and courage. Thank you Founding Fathers, and Mothers, Brothers, Sisters, Children and Families who paid the price long ago, and still today, that I might hear both sides of an issue and exercise my right to make an informed decision.

© 2010, VoiceWind. . .Greg Loveless. All rights reserved.

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Potential Volume is False Volume and Increases Failure Rate in the Arbonne Results Approach

Potential Volume Creates False Volume:

The advantage of the Group Presentation System is if you have a business builder quit, their up-line will still continue to get volume from those customers that were brought in because as they consume the product they will come back and reorder. But in the Results Approach if a business builder quits after placing the $2,500 order, but before they moved the Kits, there are no consumers to reorder. Consequently, all this volume is what I call “false volume” in the network. It is not consumable volume and thus it was technically a one time purchase.

On the other hand, we found that those Success lines where there was a balance of volume from Results Kits (and let’s make clear these are Results Kits without large orders) and regular orders from customers who were consuming the product, the failure rate was far lower. And in those lines where the Results approach was not used at all the failure rate was even lower still.

Knowing this, what does it mean for the “potential volume” in the Results approach? If we are honest and accept that some failure will occur then we have to acknowledge that there is always a risk that a certain percentage of the volume from Results Approach Business Builder Kits (from 50% to 80%) will never be converted from “potential consumable volume” into “actual consumable volume” and thus into residual income.

False Volume’s Negative Impact on a Network:

Here is how this plays out in a network:

  1. As the volume from Results Kits increases there will be a corresponding increase in “potential consumable volume” in the network.
  2. As the “potential volume” in the network increases, so does the risk this potential consumable volume will never be converted to actual consumable volume.
  3. If there is no consumable volume to replace this potential volume, then the percentage of volume in your network that was generated through Results Kits is the amount of the down turn that will occur in your business.
  4. The greater the ratio of Results Kits volume is to the total network volume, the greater the risk of a down turn and the larger this dollar amount will be.

So the more Consultants you have who use the Results Approach System, the higher the potential consumable volume there is in your network. And any of this potential volume that is not converted to actual volume is false volume. And the higher the false volume is in your network, the greater the down turn will be and the more difficult it will be to overcome. And in some cases, as history has proven, nearly impossible to overcome.

Converting Potential Volume to Actual Consumable Volume:

There are only two ways to move Results Kit volume from Potential to Actual.

  1. The first is the Consultant who purchased the Result Kit receives a check for that Results Kit. At that point in time that portion of the volume moves from potential volume into actual consumable volume.
  2. The second way is when a replacement kit is purchased to cover the original  results kit.

Here is the tricky part. In Item #1 above, since this transaction occurs off the Arbonne books, there is no way to know from the Web Stats that they received a check for one of the kits they had ordered in a previous order. So there is no way to know that this potential volume has been converted to actual consumable volume. And as for Item #2; the only way to know that this occurred is by researching what each person in a network ordered and keep a running total from month to month. And who does that?

Why is it important to make the distinction between potential consumable volume and actual consumable volume and what portion of this is not converted? Because, in Web Stat history we can see the detrimental effects “potential” business builder kit volume has had on Linda’s network. Time after time we see those who came into the business through the Result Approach, and often with large orders, only to have this process flame out.

Increase of Potential Volume Amplifies System Failure:

The potential for failure when the Results Approach is implemented is amplified by the fact that the Results Approach is advertised as the Business Building System of choice when a Consultant does not have time, or does not want to do parties. But just as when a Consultant does One-on-Ones rather than Group Presentations, they have to increase the quantity of appointments to get in front of the same amount of clients as they would with the Group Presentation System.  The same holds true for the Results Approach. A Consultant using the Results Approach is basically building the actual consumable volume in their network one person at a time so they will have to increase their activity to make up this difference.

But we found many did not increase the number of appointments to compensate for this disparity. Rather the size of the order is increased to compensate for this divergence. And this is most often done with business builder Results Approach Kits which are only “potential consumable volume” not actual. As the size and quantity of the Results Kits Orders increases there is a corresponding increase in risk of failure. In fact it is magnified several times over in these networks.

All posts regarding the Arbonne Results Approach Analysis

© copyright 2009 VoiceWind & Greg Loveless

© 2009, VoiceWind. . .Greg Loveless. All rights reserved.

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The Debate Over Systems – “Analysis of the Arbonne Results Approach”

The Debate:

There is much debate within Arbonne as to the legitimacy and effectiveness of using the Results Approach to build a successful and sustainable Arbonne business. We understand this debate because Linda has Consultants in her successline who do Group Presentations, One-on-Ones and Result Approach. This is based on statistical analysis and from actual historical data within my wife’s, Linda Loveless’ Webstats. However, to be completely honest, there have been some in Linda’s and other success lines who have been negatively impacted by the Results Approach. In our research we have found there are two main reasons for this.

  1. In some cases the Consultant did not understand how the Results Approach was impacting their numbers.
  2. They were not doing the Results Approach System correctly.
  3. They did not understand the weaknesses of the Results Approach.

As a speaker and trainer I teach that long term success is always built around a system of success. As a coach for nearly 30 years I use systems to teach players and teams to perform successfully. These systems are implemented, tested in battle, and then adjusted to improve them.  Through this process they are perfected over many years. As a result, before we made any adjustments to our “Systems of Success” we would analyze how this change would impact the entire system. In some cases no matter how appealing the change(s) appeared to be, analysis revealed the change would be detrimental to the overall performance of the system of success so the changes were not implemented. The same holds true with the Results Approach. One needs to understand what changes when the Results Approach is implemented and how this impacts all aspects of the business.

Two Proven Systems of Success:

During the early days of Arbonne there were two systems that were proven to build a successful Arbonne business:

  1. Parties or what is also referred to as Group Presentations.
  2. One-On-Ones (this is really a group presentation done one person at a time)
  3. A Consultant can get in front of multiple individuals in one presentation increasing the number of new exposures.
  4. Because these group presentations are booked through another person the Consultant is gaining access to a new warm market.
  5. Most, if not all of the purchases at these events are personal orders that will be consumed. This results in reorders which is also termed Residual Income.
  6. The One-On-One System is really a Group Presentation, one person at a time. So to make it effective a Consultant has to increase the number of One-On-One appointments to equal the head count quantity that is accomplished by having 6, 8, 10 or 12 parties a month. (My wife Linda built her Arbonne business through One-On-Ones. She owned and operated a Design/Alterations business and when clients came over for a fitting she would share Arbonne with them.  Through this process she made sales and found business builders.)
  7. In both the Group Presentation System and the One-On-One System there are new Consultants or Preferred Clients continually added to the Network. As the quantity of customers in a network increases over time residual income also increases as these customers reorder.

Advantages of the Results Approach:

  1. The customer is given the product to use so they can see the Results. (Do not make the assumption that handing a person a Results Kit will automatically result in them using the product. By marking the Results Kits we could determine if they pushed the pump and we were surprised at how often people said they used the product or the product broke them out only to discover that they had not pushed a single pump. We are currently doing research to determine what the “rate-of-use” is when using the Results  Kit as opposed to a presentation or a sample pack.)
  2. It focuses on basically one product which is a definite advantage. The customer only has to consider that product and is not overwhelmed with an entire catalogue of products. And any time a customer is overwhelmed they are essentially confused and a confused mind always says NO!

All posts regarding the Arbonne Results Approach Analysis © copyright 2009 VoiceWind & Greg Loveless

© 2009 – 2010, VoiceWind. . .Greg Loveless. All rights reserved.

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Author & Data in the Analysis of the Arbonne Results Approach

The Background of the Author, the Data & the Analysis:

Greg Loveless is the Husband of Linda Loveless, Executive National Vice President and Arbonne Independent Consultant.

Linda owned and operated a design dress making business when in 1996 she started her Arbonne Business on a part time basis. Linda’s sponsor, Kim Hoffman, shared a sample pack with Linda. Linda fell in love with the product, shared the product with others or others asked what she was using. From this she started to receive what she calls “Thank you checks” from Arbonne. The biggest impact came in the form of Bonuses from RSVP (Right Start Value Packs). In fact Linda was asked to speak at an Arbonne Training Conference because she was number three in the entire company sponsoring people into Arbonne with an RSPV.

Linda built her business with One-on-Ones and sample packs. Over time she found business builders and through this duplication process she built a six figure income. Linda has over 100 NVP’s and RVP’s in her downline. Through a business tool provided by Arbonne to all Consultants called WebStats, Linda can see the activity of those in her downline. By analyzing this information we can see:

  1. What those who have been successful did and are doing to be successful.
  2. What those who were successful but are no longer successful did and did not do.
  3. What those who were never successful did and did not do.

The analysis is based on the following data:

  1. WebStats
  2. Arbonne’s Policey and Procedures
  3. DSA web site (DSA or The Direct Selling Association is the governing body to which Arbonne is a member)
  4. Trainings on Arbonne’s www.arbonneuniversity.com

All posts regarding the Arbonne Results Approach Analysis

© copyright 2009 VoiceWind & Greg Loveless

© 2009, VoiceWind. . .Greg Loveless. All rights reserved.

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